{"id":976,"date":"2022-01-27T19:31:50","date_gmt":"2022-01-27T19:31:50","guid":{"rendered":"https:\/\/taigalapinede.com\/?page_id=976"},"modified":"2022-01-27T19:43:00","modified_gmt":"2022-01-27T19:43:00","slug":"politique-de-livraison-et-de-retour","status":"publish","type":"page","link":"https:\/\/taigalapinede.com\/en\/politique-de-livraison-et-de-retour\/","title":{"rendered":"Shipping and Return Policies"},"content":{"rendered":"<p>\u2022 How long does the delivery of a package take ?<\/p>\n\n\n\n<p class=\" translation-block\">Since we manufacture everything in small quantities to ensure the freshness of the product, we want to\ntake the time to make them by hand before shipping them by Canada Post.\nIt normally takes 1 to 4 days to make your order and then 2 to 3 days for the delivery. However, living in\nQuebec and having exceptional seasonal variations, it could be possible that the order time reach up tp\n<strong>7 working days.<\/strong><\/p>\n\n\n\n<p class=\" translation-block\">Please note that if an order is placed <strong>after 4 pm on Friday<\/strong> it will be processed by the following Monday only.<\/p>\n\n\n\n<p class=\" translation-block\"><br>\u2022 Are there postal delivery charges ?\n<br>Delivery is offered in <strong>Canada only<\/strong> for a 11.99$ fee\n<br>Delivery is free for orders of 100$ before taxes.\n<br>If any long delay occurs write us a mail ! We will be happy to answer you and follow up with Canada\nPost.<\/p>\n\n\n\n<p class=\" translation-block\"><br>\u2022 What happens if I made a mistake in entering my mailing address ?\n<br>If you realize this error <strong>within 24 hours<\/strong>, you can go back to your emails and modify it with the delivery\nservices.\n<br>If you have accidentally passed this deadline, you can take a picture showing the invoice number and\nsend it to us via our email address: <a href=\"mailto:taigalapinede@gmail.com\" target=\"_self\">taigalapinede@gmail.com<\/a>\n<br>For any package that has been returned to us due to an error from the customer (example if you forget\nto register an appartment number), delivery costs for the return of 12$ will be required even if the order\noriginally benefited from free delivery.<\/p>\n\n\n\n<p class=\" translation-block\"><br>\u2022 How do you work with returns and exchanges ?\n<br><em>Ta\u00efga \u2013 la Pin\u00e8de<\/em> guarantees the quality and freshness of its products.\n<br>We offer a credit note or exchange in the event of a defect only, and within 7 days of receipt of the\norder. The default does not include possible mishaps suffered by Canada Post transport.\n<br>A picture or the return of the product may be required.\n<br>We offer a <strong> refund only if<\/strong>  there is an error on our part. To learn more about our return procedures, you\ncan contact us at our email address: <a href=\"mailto:taigalapinede@gmail.com\" target=\"_self\">taigalapinede@gmail.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u2022 Combien de temps prend la livraison d&rsquo;un colis ? Puisque nous frabriquons nos produits en petite quantit\u00e9 pour s&rsquo;assurer de leur fra\u00eecheur, nous d\u00e9sirons prendre le temps de les confectionner \u00e0 la main avant de les exp\u00e9dier par Poste Canada. Il faut normalement compter 1 \u00e0 4 jours pour la confection de votre commande et 2 \u00e0 3 jours pour la livraison de celle-ci. Toutefois, vivant au Qu\u00e9bec et ayant des variations saisonni\u00e8res assez exceptionnelles,, il se pourrait que les d\u00e9lais de commandes atteignent un 7 jours ouvrable. Prendre en note que les commandes pass\u00e9es apr\u00e8s 16h00 le vendredi\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-976","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":4}},"_links":{"self":[{"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/pages\/976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/comments?post=976"}],"version-history":[{"count":2,"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/pages\/976\/revisions"}],"predecessor-version":[{"id":1574,"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/pages\/976\/revisions\/1574"}],"wp:attachment":[{"href":"https:\/\/taigalapinede.com\/en\/wp-json\/wp\/v2\/media?parent=976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}